30-Day Exchanges + Returns Policy

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How to Make an Exchange or Return

Bear with us! We know printing out a form is annoying and old-fashioned. We look forward to making the exchange/return process more seamless for you as we grow. In the meantime...

01 | Let Us Know
Use the contact form below to tell us you’re interested in an exchange, store credit, or return. We’ll look forward to saying hi and ensuring a solution. Note, if an item is lost in transit, we are only responsible if the exchange/return was previously communicated to our team via the contact form below.  

02 | Complete the Printable Exchange/Return Form
Download the short form here to communicate the details of your exchange/return. This completed form must be enclosed with your package for an exchange, store credit, or a refund.  

03 | Ship via USPS
Prepare your shipping label with the address below and ship via USPS. Please allow us 14 business days from receipt of your items for processing.

SOL VAE
c/o Exchanges/Returns
4419 A Kahili Makai Street
Kilauea, HI 96754

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